NCG Cinema Privacy Policy

Last Modified: November 1st, 2022

1. Introduction

The NCG family of companies respects your privacy and are committed to protecting it through our data privacy policies and practices. Below, we refer to the “Company” or “we” when we discuss the local NCG affiliate with which you interact, as identified below. For example, if you visit the NCG website or use the NCG mobile app to purchase a movie ticket for your local NCG, then this Privacy Policy discusses how your local NCG movie theater treats your information.

Name Address
NCG Palm Bay, Inc. 160 Malabar Rd. SW, Suite 120, Palm Bay, FL 32907
NCG Acworth, Inc. 4421 Cinema Dr., Acworth, GA 30101
NCG Northeast Plaza, Inc. 3365 Buford Hwy., Suite 920, Atlanta, GA 30329
NCG Marietta, Inc. 1050 Powder Springs St., Marietta, GA 30064
NCG Norcross, Inc. 6135 Peachtree Pkwy, Suite 501, Peachtree Corners, GA 30092
NCG Peachtree City, Inc. 55 Fischer Crossings Blvd., Sharpsburg, GA 30277
NCG Savannah, Inc. 3001 Skidaway Rd., Savannah, GA 31404
NCG Snellville, Inc. 2125 East Main Street SE, Snellville, GA 30078
NCG Stone Mountain, Inc. 1825 Rockbridge Road, Suite 13A, Stone Mountain, GA 30087
NCG Alton, Inc. 160 Alton Square, Alton, IL 62002
NCG Yorkville, Inc. 1505 North Bridge St., Yorkville, IL 60560
NCG Auburn, Inc. 1111 Smaltz Way, Auburn, IN 46706
Alma Cinema, Inc. 3002 W. Monroe St. Alma, MI 48801
NCG Battle Creek, Inc. 5775 Beckley Road, Suite 208, Battle Creek, MI 49015
Coldwater Cinema, Inc. 414 N. Willowbrook Road, Coldwater, MI 49036
NCG, Inc. 8220 Trillium Circle Ave., Grand Blanc, MI 48439
Greenville Cinemas, Inc. 1500 N. Lafayette Rd., Greenville, MI 48838
NCG Lansing, Inc. 2500 Showtime Dr., Lansing, MI 48912
Lapeer Cinemas, Inc. 1650 DeMille Rd., Lapeer, MI 48446
Midland Cinemas, Inc. 6540 Cinema Dr., Midland, MI 48640
Owosso 3 Cinemas, Inc. 314 E. Comstock St., Owosso, MI 48867
NCG Kingston, Inc. 1300 Ulster Ave., Kingston, NY 12401
NCG Monroe, Inc. 1911 Dickerson Blvd., Monroe, NC 28110
NCG Spartanburg, Inc. 1985 E. Main St., Spartanburg, SC 29307
NCG Gallatin, Inc. 1035 Greensboro Dr., Gallatin, TN 37066
NCG Kingsport, Inc. 2101 Fort Henry Drive, Kingsport, TN 37664
NCG Citrus Park, Inc. 7999 Citrus Park Town Center Mall, Tampa, FL 33625

This policy describes the types of information we may collect from you or that you may provide to us, and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information we collect:

  • On (our “Website”) and our mobile application.
  • In email, text, and other electronic messages between you and us.
  • Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
  • Offline and in-person at a movie theater location.

It does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website and the products and services that we offer. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy regularly for updates.

2. Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to us, including on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at:

3. Information We Collect About You and How We Collect It

We collect several types of information from and about our customers, including information:

  • By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
  • That is about you but individually does not identify you (such as the movies for which you purchase tickets); and/or
  • About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
  • From third parties, for example, our business partners.

4. Information You Provide to Us.

The information we collect may include:

  • Information that you provide to us by filling in forms on our Website or visiting our movie theater. This includes information provided at the time of registering to use our Website, purchasing tickets, subscribing to our email list, using our rewards program, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete.
  • Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
  • Your search queries on the Website.

Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable.

5. Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.
  • Information related to your use of our mobile application, including usage details, traffic data, location data, logs, device information, stored information and files, metadata, and other similar information.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
  • Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

6. Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications on the Website may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

7. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide information.
  • To provide you with notices about your account and rewards.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • To improve how we offer our products and services.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences. For more information, see Choices About How We Use and Disclose Your Information.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. If you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

8. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the business entities in the NCG family of companies, or their assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the NCG family of companies about our Website users is among the assets transferred.
  • To third parties to market their products or services to you if you have not opted out of these disclosures. For more information, see Choices About How We Use and Disclose Your Information.
  • To third parties who provide services to or facilitate the use of our mobile app, such as mobile carriers
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms of Use, located at and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and risk reduction.

9. Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. There are mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Promotional Offers and Other Emails from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services, you can opt out by adjusting your user preferences using the link at the bottom of NCG emails sent to you, or by sending us an email stating your request to  This opt out does not apply to information provided to the Company as a result of a purchases, service experience, or other transactions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. For example, you can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

10. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

11. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

12. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us by sending us an email stating your questions or comments to


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